FREQUENTLY ASKED QUESTIONS!

aka questions we get asked a lot, answered.


still missing an answer? reach out to hello@pistakio.co and we'll get back to you asap!

product

what makes your pistachio spread special?

three things: quality, versatility, approachability. we didn't invent the pistachio spread, we just reimagined it. you probably ran into a pistachio spread before — they're usually imported, "premium", but frankly don't really taste like pistachios. that's because they use little pistachios and lots of fillers, from cheaper pistachios to additives and thickeners.

so we decided to do the opposite: create a pistachio spread that uses premium pistachios and actually tastes like it. and because pistachios are super versatile (and we use a ton of them), you can use our spread anywhere from your morning latte to an ice cream topping, but you can also pair it with cheese or marinate your favorite meat with it.

lastly, when everyone is pricing their (not so) pistachio product as a "premium", we're fighting to make this premium ingredient approachable, to make it your go-to pantry staple.

where is your spread made? where are your pistachios from?

we hand-craft our pistachio spread in small batches in Portland, OR and we source premium pistachios from Northern California.

how long does your pistachio spread last? refrigerate after opening?

we recommend eating our pistachio spreads within 6 months from opening, but no judgement if you finish the whole jar in a week.

it can be kept in your pantry if you like it more drizzable, but you can also refrigerate it for a thicker texture.

i've got my pistachio spread! why isn't it bright green?!

because that's not the color of pistachios! unfortunately, a lot of pistachio products on the market use dyes to give pistachios that bright green color that people are familiar with.

we love pistachios the way we are, and would never mask their true look with artificial colors!

does Pistakio contains any additives, artificial colors or preservatives?

not at all! we like to say that we only use 5 ingredients that even a 5-year old could pronounce.

we also don't use any fillers, thickeners, or artificial sweeteners. we believe REAL food will always be better for you!

what about sunflower oil, is it bad for me?!

not at all. research shows that as long as it’s never heated it does not pose any health risks. and we NEVER heat it. we also use high-oleic sunflower oil, which has the same nutritional properties of olive oil with a more neutral flavor, so that our pistachios can shine!

is your pistachio spread certified GMO-free?

we proudly source all our ingredients from non-GMO farms but, as you may have heard, the certification process is lengthy and expensive, and thus we hope to offer it "officially" in the near future!

is Pistakio vegan? gluten-free? dairy-free?

our pistachio spread is naturally gluten-free, vegan, and dairy-free, but we make it in a kitchen that is not certified gluten-free or vegan so cross contamination may occur.

are your jars recyclable?

of course! our jars are fully recyclable (just rinse them and add to your recycling pickup).

i want to shop Pistakio at my local store. what can i do?

the best way to get Pistakio on the shelves of your local market is to let them know about us. you can also shoot us a note at hello@pistakio.co & we'll reach out!

shipping, returns & refunds

how long will it take for my Pistakio to arrive?

all orders are processed from our Portland facility and shipped within 1-3 business days (excluding holidays and weekends). shipping will take an additional 3-6 business days, depending on your location.

we do our best to deliver your order within 5-7 days, but again - with all the shipping and transit complications these days, sometimes it can take a bit longer.

i made a mistake! can i update my delivery address?

if you realize the address is incorrect, shoot us a note right away at hello@pistakio.co and we will do our very best to get it updated before it ships out.

if we've already sent you a tracking number, your best bet is to reach out directly to the carrier and request an address change.

do you offer returns/exchanges?

unfortunately, since our pistachio spreads are a food product, we're unable to accept any returns or exchanges once it's been delivered safely to your door. if anything happens along the way, send us a note, with pictures, at hello@pistakio.co and we'll take care of it for you!

get in touch!

are you hiring? how can i get involved?

not at the moment. but if you have an idea that you can't resist telling us or think we need you on the team, shoot your shot: hello@pistakio.co.

i want to partner up! what do i do?

shoot us a note at hello@pistakio.co & we'll get back to you in a flash!

i'm a retailer, how can i get Pistakio into my store?

you can visit our wholesale page here or drop us a note at hello@pistakio.co. we're always looking for more partners to spread pistachios with!